Know what your Hajj package includes.

Ask how the package fits the authorised Hajj process for your nationality and residence. Confirm the operator, booking platform, visa or permit steps, payment recipient and the documents you will receive. Do not assume a tourist or Umrah visa permits Hajj.

Ask for departure and return dates, the number of nights in each city, flight stops, baggage allowance, airport transfers and the planned sequence of Makkah, Mina, Arafat, Muzdalifah and Madinah. Check whether the advertised duration includes travel days.

Request the exact hotel names or the promised hotel standard, distance and transport to the Haram, room occupancy and meal plan. If a proposal says “shifting” or “non-shifting”, ask whether you will change hotels during the Hajj period and when any move takes place.

Confirm the transport between cities and ritual sites, Mina and Arafat arrangements, meeting points, group size, guidance language and on-ground contact hours. Ask how crowd schedules and changes to the itinerary will be communicated.

For Tamattu and Qiran, ask whether an authorised Hady arrangement is included and how confirmation is provided. Check which meals, Ziyarat visits, laundry, local transport and travel insurance are included or optional.

Request the total price in writing, the currency, payment schedule, any supplements and all exclusions. Read cancellation, refund and substitution terms before paying. Keep receipts and do not rely on verbal promises about hotels, flights or services.

Tell Flytona your departure city, travel party, preferred room type, budget and any mobility or dietary requirements. We can discuss published options and clarify the details that matter to you; availability and final terms must be confirmed in writing.